The AI receptionist that answers your phone.
Some guests will always call — and they call at exactly the moments nobody can pick up. ABS Twin answers your studio's phone around the clock, in Arabic and English, and books the caller straight into your calendar. The demo line below is answered by the assistant itself: hear it before you read another word.
The calls you’re missing
The phone rings at the worst possible times: mid-blow-dry, mid-treatment, mid-close-out — and after nine, when the front desk has gone home. A caller who reaches voicemail doesn’t leave a message; she dials the next salon. The WhatsApp generation messages first, but the guests who prefer to call are often exactly the ones you least want to lose — and a missed call is invisible: no unread badge, no queue, just a booking that quietly went somewhere else.
What it does on a call
- Picks up in seconds, 24/7 — at noon with every chair full, and at midnight with nobody there.
- Greets and answers properly — services, prices, durations, offers, hours, location and parking, from your own catalogue. If it isn’t in your catalogue, it doesn’t say it.
- Books, reschedules and cancels while the caller is on the line — against real availability, honouring your cancellation policy.
- Speaks Arabic and English — and follows when the caller switches mid-call.
- Remembers every guest — her history, preferences, favourite therapist — so a regular is greeted like a regular, on the phone too.
- Tells callers it’s an AI — your studio’s named assistant, introduced honestly.
- Escalates to you the moment a call needs a person — immediately, with the context.
One assistant, not two
The voice on the phone is the same assistant that answers your WhatsApp and Instagram — same calendar, same guest memory, same rules. After a call, the context flows into the guest’s WhatsApp thread, so the confirmation and reminders continue in writing and nothing is repeated or lost. A guest can call to book and message to reschedule; to her it’s one conversation with your studio.
What it deliberately does not do
- It does not pretend to be a person.
- It does not invent prices, discounts or availability — it offers only what you’ve allowed.
- It does not argue with an unhappy caller. It calms the conversation and hands it to you.
- It does not replace your stylists, therapists or the experience in the chair. It fills the chair.
Hear it answer right now
The line below — +971 4 329 4347 — is answered by the assistant itself, 24/7. Call it like a client would: ask for a treatment this week, change your mind halfway, switch to Arabic. No form, no salesperson — the demo is the product.
Questions owners ask
What is an AI voice receptionist?
A service that answers your studio's phone the way a good receptionist would — greeting the caller, answering questions about services, prices and hours, and booking, moving or cancelling appointments against your real calendar — except it picks up in seconds, at any hour, and never has her hands full.
Does it answer on my existing phone number?
Yes. The voice line kit connects your existing landline to the assistant — callers dial the number they've always dialled, and it answers. Nothing about your number changes for your clients.
Will callers know they're talking to an AI?
Yes — it introduces itself as your studio's AI assistant, under the name you give it. That's deliberate: it's the right thing to do, and it's what the UAE expects.
Can it actually book during the call?
Yes. It checks live availability while the caller is on the line, confirms the appointment into your calendar, and the confirmation and reminders follow. Rescheduling and cancelling work the same way, honouring your cancellation policy.
Which languages does it speak on the phone?
Arabic and English — and a caller can switch between them mid-call and it follows. Try it on the demo line.
What happens after the call ends?
The booking is already in your calendar, and the call's context flows into the guest's WhatsApp thread — so the confirmation, the reminders and any follow-up continue in writing, and the assistant remembers the conversation next time she calls or messages.
What if the caller wants a person?
It doesn't argue. It calms the conversation and escalates to you immediately, with the context, so a person can step in.
What about calls at midnight?
Answered exactly like calls at midday. After-hours is when a front desk misses the most — with the assistant on the line, the 11pm caller books instead of hanging up and dialling the next salon.
Which plans include voice?
Voice is part of the Gold plan and above, and the one-time voice line kit connects your landline. Minute bundles and the full ladder are on the pricing page.
Can I hear it before I decide?
Yes — call +971 4 329 4347 any time. The assistant itself answers, 24/7. Ask for a treatment this week, change your mind, switch to Arabic. It's the same assistant your studio would get.